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Under the U.A.E. Telecommunication & Digital Government Regulatory Authority (TDRA) guidelines and policy for Mobile Consumer Registration, all mobile subscribers are urged to maintain their ID Document registration information updated. Please make sure while processing registration renewal that the information provided is correct, updated, desired mobile number(s) are selected and the eContract details along with the Terms & Conditions are read before finally submitting the request.
In case of non-renewal of your mobile numbers; upon expiration, your mobile numbers will be automatically suspended and disconnected.
A notification will be sent via SMS to remind you to update your ID details.
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The registered mobile numbers will stay active as long as the ID is valid. Once the ID expires, you will have to renew the registration of the mobile numbers again. In case you do not renew the registration of your mobile numbers after ID expiry, then those mobile numbers will be suspended and disconnected. An auto notification will be sent via SMS to remind you to update your ID details.