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    Renewing your Emirates ID just got easier

    Simple. Secure. Convenient. 

    Renewal at your fingertips

    Under the U.A.E. Telecommunication & Digital Government Regulatory Authority (TDRA) guidelines and policy for Mobile Consumer Registration, all mobile subscribers are urged to maintain their ID Document registration information updated. Please make sure while processing registration renewal that the information provided is correct, updated, desired mobile number(s) are selected and the eContract details along with the Terms & Conditions are read before finally submitting the request.

    In case of non-renewal of your mobile numbers; upon expiration, your mobile numbers will be automatically suspended and disconnected.

    A notification will be sent via SMS to remind you to update your ID details.

    UAE PASS Login

    Simply log on to the My Etisalat UAE app and renew your registration using UAE PASS Login.

    Renew now!
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    Where to renew?

    My Etisalat UAE app

    My Etisalat by e& website

    Outlets and payment machines

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    How To Renew

    • Log in to Etisalat by e& website using UAE PASS
    • Go to Mobile Registration Renewal from My Account menu or by clicking Mobile Registration Renewal from the quick links on the homepage
    • Start the registration renewal process

    Who's eligible

    • UAE Nationals
    • GCC Nationals
    • UAE Residents

    • Download My Etisalat UAE app
    • Log in to the app using username/password or using UAE PASS
    • Select Renew Line from the quick access menu of from your profile settings via update my Emirates ID option
    • Start the registration renewal process

    Who’s eligible?

    • UAE Nationals
    • GCC Nationals
    • UAE Residents

    • Make sure that you have the new original and updated Emirates ID
    • Visit the nearest outlet or Etisalat by e& Payment Machine
    • Start the registration renewal process

    Who’s eligible?

    • UAE Nationals
    • GCC Nationals
    • UAE Residents
    • People of determination
    • Government/business entities

    Instant Support!

    Need help? Get instant support 24/7!

    Talk to us

    Verifying and maintaining the valid ID details

    The registered mobile numbers will stay active as long as the ID is valid. Once the ID expires, you will have to renew the registration of the mobile numbers again. In case you do not renew the registration of your mobile numbers after ID expiry, then those mobile numbers will be suspended and disconnected. An auto notification will be sent via SMS to remind you to update your ID details.